Terms & Conditions

Pearman Social Work Consultancy

1. Services

Pearman Social Work Consultancy provides independent:

Court of Protection (COP3) Assessments
Lasting Power of Attorney (LPA) Certificate Provider Services

All assessments are completed in accordance with the Mental Capacity Act 2005 and relevant professional standards.

2. Booking & Payment

Payment is required in full no later than 48 hours before the scheduled appointment.

Appointments are not confirmed until payment has been received.

Written confirmation of the appointment, together with these Terms & Conditions and payment details, will be provided upon booking.

Prompt payment is appreciated and expected.

Fees are as published on the Pearman Social Work Consultancy website and/or confirmed in writing at the time of booking.

The fee applicable to the instruction will be confirmed before the appointment is arranged.

By proceeding with the appointment, the instructing party confirms acceptance of the agreed fee and these Terms & Conditions.

3. Acceptance of Terms & Conditions

A signed copy of these Terms & Conditions must be returned to Pearman Social Work Consultancy within 48 hours of booking and no later than 48 hours prior to the scheduled appointment.

Where a signed copy is not returned within the required timeframe, Pearman Social Work Consultancy reserves the right to treat this as a withdrawal of instruction and may cancel the appointment.

The signed Terms & Conditions must be completed by the person instructing and commissioning the assessment.

4. Payment Responsibility

Unless otherwise agreed, payment must be made by the instructing party or a third party acting on their behalf.

Pearman Social Work Consultancy will not ordinarily accept payment directly from the person being assessed.

This approach is intended to avoid any actual or perceived conflict of interest and to ensure that the independence of the assessment is maintained.

Where the assessment relates to financial decision-making, property and affairs, or the person's capacity to manage their finances, accepting payment directly from the individual may be inappropriate, as their capacity to consent to the expenditure itself may form part of the assessment.

Any exceptions to this arrangement will be considered on a case-by-case basis.

5. Professional Independence

All assessments are conducted independently and in accordance with the Mental Capacity Act 2005, relevant legislation and professional standards.

Payment of fees does not influence the outcome of any assessment.

The outcome of an assessment will be based solely on the evidence available, the individual's presentation during the assessment and the professional judgement of the assessor.

Pearman Social Work Consultancy cannot guarantee any particular outcome, finding or recommendation.

6. Mileage & Travel Costs

Mileage charges apply to face-to-face appointments and are calculated at £0.55 per mile from Hockley, Essex.

Travel costs will be discussed, agreed and added to the total fee before the appointment is confirmed.

No additional mileage charges will be applied after agreement unless expressly agreed in advance.

7. Cancellations & Rearrangements

If an appointment needs to be cancelled or rearranged, at least 24 hours' notice must be provided.

One appointment rearrangement may be offered without additional charge.

Where an appointment is cancelled with less than 24 hours' notice, or a rearranged appointment is subsequently cancelled, the full fee will be retained and no refund will be provided.

Pearman Social Work Consultancy reserves the right to waive cancellation fees in exceptional circumstances at its discretion.

8. Appointment Attendance

Clients are responsible for ensuring that the individual being assessed is available and able to participate at the agreed appointment time.

Where an appointment cannot proceed due to:

Non-attendance
Refusal to engage
Lack of access to the individual
Inaccurate information provided at the time of booking
Any other circumstance outside the control of Pearman Social Work Consultancy

the full appointment fee may still be payable.

Where a video assessment has been agreed, Natasha Pearman will provide a secure meeting link at least 24 hours prior to the scheduled appointment.

It is the responsibility of the instructing party to ensure that the individual being assessed has access to a suitable device, internet connection and private environment for the assessment.

Any technical difficulties should be reported as soon as possible so that reasonable adjustments can be considered.

9. Court of Protection (COP3) Assessments

The agreed COP3 fee covers:

Review of relevant information provided
Completion of the assessment
Completion of the COP3 form

The full COP3 fee remains payable regardless of the outcome of the assessment, including where the individual is assessed as having capacity.

The assessment fee relates to the professional assessment undertaken and completion of the required documentation, rather than a particular outcome.

Where an individual is assessed as having mental capacity following a COP3 assessment and wishes to make a Lasting Power of Attorney (LPA), Pearman Social Work Consultancy may complete the Certificate Provider section of the LPA where requested and appropriate. No additional fee will be charged for this service.

10. Lasting Power of Attorney (LPA) Certificate Provider Services

The agreed LPA fee includes:

Review of relevant information
Capacity assessment
Completion of the Certificate Provider section of the LPA where appropriate

Completion of the Certificate Provider section will only occur where the statutory requirements are met and the individual is assessed as having the capacity to make the LPA and is acting voluntarily.

Where an individual is assessed as lacking capacity to make an LPA and a Court of Protection (COP3) assessment is subsequently requested, the fee already paid for the LPA assessment will be deducted from the standard COP3 fee.

11. Documentation & Timescales

Documentation is typically completed and returned within 2–3 working days of the assessment.

This may include:

Completion of COP3 forms
LPA Certificate Provider documentation
Mental Capacity Assessment documentation where applicable

Timescales may vary in exceptional circumstances, but clients will be notified as soon as possible if delays arise.

12. Professional Standards

Natasha Pearman is:

A qualified Social Worker
Registered with Social Work England - (SW101369)
A qualified Best Interests Assessor (BIA)
A qualified Practice Educator (PE)
Holder of a Master's Degree (MA)
An Independent Member of the British Association of Social Workers (BASW)
Enhanced DBS checked
Fully insured with Professional Indemnity and Public Liability insurance

All services are delivered in accordance with relevant legislation, guidance and professional standards.

Pearman Social Work Consultancy reserves the right to decline an instruction where:

The instruction falls outside the scope of professional expertise
Adequate information is not provided
A conflict of interest exists
The instruction cannot be completed safely, ethically or lawfully
The required timescales cannot reasonably be accommodated
The professional relationship is considered unsuitable or unworkable
Acceptance of the instruction would not be in the best interests of the individual, the service user, or Pearman Social Work Consultancy

13. Safeguarding Responsibilities

Pearman Social Work Consultancy is committed to safeguarding adults and promoting their wellbeing.

Where information arises during the course of an instruction which suggests that an individual may be at risk of abuse, neglect, exploitation or significant harm, there may be a professional duty to share relevant information with the appropriate agency or authority in accordance with safeguarding procedures and legal obligations.

14. Confidentiality & Data Protection

All information provided will be treated confidentially and managed in accordance with UK Data Protection legislation.

Information will only be shared:

With the individual's consent where appropriate
Where required by law
To comply with safeguarding responsibilities
Where there is a professional or legal duty to disclose information

Further information is available within the Privacy Policy.

15. Acceptance of Terms

By booking an appointment with Pearman Social Work Consultancy, the instructing party agrees to be bound by these Terms & Conditions.

Contact Details

If you have any questions regarding these Terms and Conditions, please contact:

Pearman Social Work Consultancy

📧 pearmansocialwork@gmail.com

📞 07939 691838

Terms & Conditions

Pearman Social Work Consultancy

1. Services

Pearman Social Work Consultancy provides independent:

Court of Protection (COP3) Assessments

Lasting Power of Attorney (LPA) Certificate Provider Services

All assessments are completed in accordance with the Mental Capacity Act 2005 and relevant professional standards.

2. Booking & Payment

Payment is required in full no later than 48 hours before the scheduled appointment.

Appointments are not confirmed until payment has been received.

Written confirmation of the appointment, together with these Terms & Conditions and payment details, will be provided upon booking.

Prompt payment is appreciated and expected.

Fees are as published on the Pearman Social Work Consultancy website and/or confirmed in writing at the time of booking.

The fee applicable to the instruction will be confirmed before the appointment is arranged.

By proceeding with the appointment, the instructing party confirms acceptance of the agreed fee and these Terms & Conditions.

3. Acceptance of Terms & Conditions

A signed copy of these Terms & Conditions must be returned to Pearman Social Work Consultancy within 48 hours of booking and no later than 48 hours prior to the scheduled appointment.

Where a signed copy is not returned within the required timeframe, Pearman Social Work Consultancy reserves the right to treat this as a withdrawal of instruction and may cancel the appointment.

The signed Terms & Conditions must be completed by the person instructing and commissioning the assessment.

4. Payment Responsibility

Unless otherwise agreed, payment must be made by the instructing party or a third party acting on their behalf.

Pearman Social Work Consultancy will not ordinarily accept payment directly from the person being assessed.

This approach is intended to avoid any actual or perceived conflict of interest and to ensure that the independence of the assessment is maintained.

Where the assessment relates to financial decision-making, property and affairs, or the person's capacity to manage their finances, accepting payment directly from the individual may be inappropriate, as their capacity to consent to the expenditure itself may form part of the assessment.

Any exceptions to this arrangement will be considered on a case-by-case basis.

5. Professional Independence

All assessments are conducted independently and in accordance with the Mental Capacity Act 2005, relevant legislation and professional standards.

Payment of fees does not influence the outcome of any assessment.

The outcome of an assessment will be based solely on the evidence available, the individual's presentation during the assessment and the professional judgement of the assessor.

Pearman Social Work Consultancy cannot guarantee any particular outcome, finding or recommendation.

6. Mileage & Travel Costs

Mileage charges apply to face-to-face appointments and are calculated at £0.55 per mile from Hockley, Essex.

Travel costs will be discussed, agreed and added to the total fee before the appointment is confirmed.

No additional mileage charges will be applied after agreement unless expressly agreed in advance.

7. Cancellations & Rearrangements

If an appointment needs to be cancelled or rearranged, at least 24 hours' notice must be provided.

One appointment rearrangement may be offered without additional charge.

Where an appointment is cancelled with less than 24 hours' notice, or a rearranged appointment is subsequently cancelled, the full fee will be retained and no refund will be provided.

Pearman Social Work Consultancy reserves the right to waive cancellation fees in exceptional circumstances at its discretion.

8. Appointment Attendance

Clients are responsible for ensuring that the individual being assessed is available and able to participate at the agreed appointment time.

Where an appointment cannot proceed due to:

Non-attendance

Refusal to engage

Lack of access to the individual

Inaccurate information provided at the time of booking

Any other circumstance outside the control of Pearman Social Work Consultancy

the full appointment fee may still be payable.

Where a video assessment has been agreed, Natasha Pearman will provide a secure meeting link at least 24 hours prior to the scheduled appointment.

It is the responsibility of the instructing party to ensure that the individual being assessed has access to a suitable device, internet connection and private environment for the assessment.

Any technical difficulties should be reported as soon as possible so that reasonable adjustments can be considered.

9. Court of Protection (COP3) Assessments

The agreed COP3 fee covers:

Review of relevant information provided

Completion of the assessment

Completion of the COP3 form

The full COP3 fee remains payable regardless of the outcome of the assessment, including where the individual is assessed as having capacity.

The assessment fee relates to the professional assessment undertaken and completion of the required documentation, rather than a particular outcome.

10. Lasting Power of Attorney (LPA) Certificate Provider Services

The agreed LPA fee includes:

Review of relevant information

Capacity assessment

Completion of the Certificate Provider section of the LPA where appropriate

Completion of the Certificate Provider section will only occur where the statutory requirements are met and the individual is assessed as having the capacity to make the LPA and is acting voluntarily.

Where an individual is assessed as lacking capacity to make an LPA and a Court of Protection (COP3) assessment is subsequently requested, the fee already paid for the LPA assessment will be deducted from the standard COP3 fee.

11. Documentation & Timescales

Documentation is typically completed and returned within 2–3 working days of the assessment.

This may include:

Completion of COP3 forms

LPA Certificate Provider documentation

Mental Capacity Assessment documentation where applicable

Timescales may vary in exceptional circumstances, but clients will be notified as soon as possible if delays arise.

12. Professional Standards

Natasha Pearman is:

A qualified Social Worker

Registered with Social Work England - (SW101369)

A qualified Best Interests Assessor (BIA)

A qualified Practice Educator (PE)

Holder of a Master's Degree (MA)

An Independent Member of the British Association of Social Workers (BASW)

Pearman Social Work Consultancy reserves the right to decline an instruction where:

15. Acceptance of Terms

By booking an appointment with Pearman Social Work Consultancy, the instructing party agrees to be bound by these Terms & Conditions.

Contact Details

If you have any questions regarding these Terms and Conditions, please contact: